iLucki Terms and Conditions

Welcome to iLucki Casino. These Terms and Conditions govern your use of our website and services, and by registering an account with us you confirm that you have read, understood and agreed to be bound by them. We are operated by Novatrix SRL, registered in Costa Rica, and we are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202508056-FI2. At iLucki, we update these Terms periodically, and the current version takes effect from and was last updated on 19 February, with our Bonus Terms last updated 1 February. If a translated version conflicts with the English text, the English version prevails.

Eligibility and Account Registration

To use our services, you must be at least 18 years old, or the minimum legal age for online gaming in your country of residence, whichever is higher. We do not permit residents of our Restricted Countries, listed in clause 3.1, to deposit or play real money games, including but not limited to Australia, Germany, France, the United Kingdom, the United States, Russia, Ukraine and several other jurisdictions. Our platform addresses players from Canada, Australia, New Zealand, South Africa and Ireland, and we display our default pricing in CAD. We at iLucki allow only one personal account per player; creating duplicate accounts can lead to termination of all related accounts, suspension of payouts, and confiscation of funds if we detect overlapping IP addresses between accounts. Such decisions made by our team are final and not subject to appeal.

We require email confirmation and document verification before you can fully access our services. If you are searching for iLucki casino login details or trying iLucki login for the first time, please note that your login credentials are protected by two-factor verification, and you are responsible for keeping them confidential.

Currencies, Deposits and Withdrawals

Our accepted currencies include EUR, CAD, INR, BTC, ETH, LTC, DOG, USDT and TRX, with additional currencies such as USD, MXN, NOK, ZAR, AUD, JPY, NZD and BRL available depending on your region. We are not a financial institution; our accounts bear no interest, and we do not provide conversion or exchange services, including fiat-to-crypto exchange. Our minimum deposit amounts are 20 EUR, 20 CAD, 2,000 INR, 0.0001 BTC, 0.01 ETH, 0.01 LTC, 1 DOG, 5 USDT or 50 TRX, and our minimum withdrawal amounts mirror these figures.

We accept deposits via Visa, Mastercard, Maestro, Skrill Rapid Transfer, Neteller, Neosurf, iDebit, INTERAC, ecoPayz, Flexepin, MiFinity, MuchBetter, Jeton and eZeeWallet, all processed instantly with 0% fee. Our withdrawal methods include Visa, Mastercard, Maestro, Neteller, InstaDebit, iDebit, Interac e-Transfer, ecoPayz, MiFinity, MuchBetter and Jeton. We only accept payments made from methods registered in your own name; third-party deposits will result in confiscation of winnings and return of the original deposit to its rightful owner. We may close your account immediately and withhold winnings if your Bitcoin transactions are flagged as Replace-by-Fee.

Our maximum withdrawal limits depend on your VIP status: Steel players may withdraw 2,500 EUR weekly and 10,000 EUR monthly, rising progressively to 4,500 EUR weekly and 18,000 EUR monthly for Platinum members. If your total wagering since your last deposit is below three times the deposit amount, we reserve the right to charge transaction processing fees. All withdrawals undergo our internal audit process, and we may void bonuses or confiscate winnings if we discover prohibited activity.

Verification and Dormant Accounts

We may require identity verification before processing any payout and may hold your withdrawal until this process is complete. We may request your passport, identification documents, proof of residence and statements verifying your source of funds, all provided in Latin or Cyrillic script, or via video verification if necessary. If we cannot reach you within two weeks of a withdrawal request, we may lock your account, and unverified winnings may be forfeited after 40 days. After twelve consecutive months of inactivity, your account becomes Inactive, and we may charge a monthly administrative fee of at least 25 EUR while your balance remains positive.

Our Welcome Bonus and Promotions

Those searching for an ilucki casino no deposit bonus, ilucki free spins or an ilucki casino bonus code will find our Welcome Offer of C$900 plus 150 Free Spins across your first two deposits. Our first deposit match is 100% up to C$300 plus 100 Free Spins, credited in increments over five days, while our second deposit match offers 50% up to C$600 plus 50 Free Spins. Wagering on our welcome package is x50, and the deposited amount must also be wagered within 24 hours. We also run a Monday Cashback ranging from 5% to 20% depending on VIP level, a Tuesday Reload using promo code TUESDAYLUCK, Wednesday's Happy Spins, and our Lucky Friday & Weekend offer using code LUCKYSPINS40.

Players looking for an ilucki no deposit bonus code should note that our 20 Free Spins for Sign Up and 20 Free Spins for Phone Verification are available only to verified, non-duplicate accounts, and are not available to players from certain restricted countries listed in our Bonus Terms. We at iLucki apply a default wagering requirement of x50 to most bonuses, x40 to VIP free spins, and x20 to tournament and lottery bonuses. Our maximum bet while wagering a bonus is 10 EUR or equivalent, and bonuses are automatically cancelled once your bonus-tied balance falls to 0.10 units of currency or below.

Our bonuses must be used within 30 days or they expire, together with any related winnings. We prohibit postponing bonus rounds, using funds purely to progress through bonus stages, and minimal-risk betting strategies such as covering red and black simultaneously in roulette. Depositing only when a bonus is available marks you as a bonus abuser under our policy, and we reserve the right to confiscate related funds.

Games and Providers

Our iLucki platform features more than 6,000 games from over 90 providers, including NetEnt, Play'n GO, Betsoft, Yggdrasil, BGaming, Pragmatic and many others. We offer slots, Megaways titles, table games, live casino, video poker, roulette, blackjack, craps, bingo and a dedicated Jackpots category. Jackpot slots and Megaways games do not contribute to wagering requirements and cannot be played using bonus funds. Our live dealer games do not contribute to wagering at all, while table games and video poker contribute at 5%.

VIP Programme and Loyalty Rewards

Our iLucki VIP programme includes five levels - Steel, Bronze, Silver, Gold and Platinum - based on your deposit activity and accumulated points. Our VIP rewards include enhanced cashback percentages, reduced wagering requirements, a personal VIP manager, instant cashouts and exclusive gifts. Players reaching higher tiers enjoy increased withdrawal limits and a larger Lucky Friday match bonus of up to 60%.

Responsible Use and Security

We do not permit the use of VPNs on our platform, and you confirm when registering that you are not using one. We reserve the right to confiscate funds and suspend accounts where we detect overlapping IP addresses, shared betting patterns, or other indicators of coordinated bonus abuse. There is currently no iLucki casino app available for Android or iOS; our platform is accessible through any modern desktop or mobile browser, offering the same features across devices.

Customer Support

Our support team is available 24/7 via live chat and email at [email protected]. We do not offer phone support. Our FAQ, Complaints, Responsible Gaming and AML Policy sections provide further guidance, and our multilingual support team is ready to assist you with any questions regarding your account, deposits, withdrawals or bonus terms.

Changes to These Terms

We may amend these Terms and Conditions and our Bonus Terms from time to time, and continued use of our services after any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of your rights and obligations as a player at iLucki Casino.